Our values

Our values

Get a deeper understanding of who we are and the culture behind the Moonrock brand. Learn what we’re all about in our brand values.

Innovation

We strive to push the boundaries of what’s possible, and we use cutting-edge technology to deliver outstanding cover.

Transparency

We keep you informed at every touchpoint, so there’s trust, integrity and honesty in every interaction.

Pride in our work

We love our work, we’re proud of our leadership position and the high-quality expert service we deliver.

Fairness

Our drone insurance provides excellent cover at a fair price.

Reliability

We’re always ready to help when you need us, providing dependable drone insurance and support in every situation.

Responsive

We’re agile and adaptable, ready to respond to change and challenges.

Accountability

We are accountable for our actions and decisions, ensuring that ethical conduct is core to our business.

Excellence

We’re committed to delivering an exceptional service, performance, and results.

Customer-centricity

We aim to deliver personalised drone insurance solutions that exceed your expectations.

Responsible

We’re on a journey to minimise our ecological footprint, promote sustainable practices, and safeguard the environments where drones operate.

We will always treat you with the respect you deserve and ensure that any interactions you have with us are professional, friendly, and courteous.

Our team

The people behind Moonrock

Simon Ritterband

Founder and Managing Director

Our founder and dedicated Managing Director serves as the guiding force behind our company’s journey. With oversight across the whole business, Simon steers our team towards excellence, shaping strategies, fostering innovation, and ensuring the business is always moving forward. Under his leadership, we navigate challenges and seize opportunities, driving the continuous growth and success.

Rachel Oliver

COO

With more than 20 years of experience in the insurance market, Rachel has held significant roles at Aioi Nissay Dowa UK, Brit, and Amlin. As Chief Operating Officer, Rachel is responsible for overseeing Moonrocks operational strategies and ensuring the seamless execution of business processes. Rachel’s extensive experience make her an invaluable asset to the organisation. She is dedicated to driving operational excellence and fostering a culture of continuous improvement.

Luke Mackie

Head of Product

Spearheads the dynamic evolution of our product offerings, driving forward the development and expansion of both digital and insurance solutions. With a keen eye for market trends and a passion for pushing boundaries, Luke leads our team in creating cutting-edge products that redefine excellence and meet the evolving needs of our clientele.

Tommy Newman

Junior Underwriter

Support to our underwriting team as a Junior Underwriter, contributing to all facets of the underwriting process and broader business operations. With a keen eye for detail and a commitment to excellence, Tommy plays a pivotal role in maintaining the integrity and efficiency of our underwriting procedures, contributing to the continued success and growth of our company.

Felix Laing

Account Manager

Takes charge of the daily management of customer inquiries, mid-term adjustments (MTAs), and serves as the key liaison with insurers. With meticulous attention to detail and a customer-centric approach, Felix ensures seamless communication and efficient resolution of queries, strengthening our relationships with both clients and insurers alike

Henry Curtis

IT Solutions Manager

Overseeing the management, maintenance, and continual enhancement of all systems and operations within our organization. With a strategic mindset and technical expertise, Henry ensures the seamless integration and optimization of our technology infrastructure, empowering our team to operate at peak efficiency and drive sustainable growth.

Ollie Mackender

IT Technician

Providing comprehensive technical support across all areas of our business, with a primary focus on the intricate systems of Instanda. With a wealth of expertise and a commitment to excellence, Ollie ensures the smooth functioning of our technology infrastructure, empowering our team to navigate digital landscapes with confidence and efficiency.

Jovana Lazarevska

Executive Assistant & Social Media Manager

Ensures the smooth operation of our team and company, handling organizational tasks and supporting all business activities. She also manages our social media presence, developing content and strategies to increase brand awareness and maintain a strong online profile.

Tony Stovold

Operations and Compliance consultant

Orchestrates the daily operations of Moonrock with precision and foresight. From implementing strategic initiatives to ensuring regulatory compliance, Tony oversees all facets of our business operations, fostering a culture of excellence and innovation. With a keen focus on optimizing employee performance and establishing robust company procedures, Tony’s leadership ensures the seamless functioning and sustained success of our organization.

Graham Nash

Financial Controller

Stands at the helm of our financial operations, meticulously overseeing every aspect of our monetary landscape. From safeguarding client and insurer funds to orchestrating seamless payroll and broker transactions

Fly high with Moonrock drone insurance

Moonrock Drone Insurance provides the highest level of cover for all your drone operations.